Return Policy

We want you to be thrilled with your purchase from Richter’s. That’s why we make it easy for you to return or exchange your purchase.

Don’t forget, we’re here to help! If you didn’t get the jewelry of your dreams, let’s figure out what you really want.

You may return your purchase from Richter’s for a full refund within 2 weeks.

You may exchange your purchase within 30 days for an item of equal value or you may opt to receive store credit.

Returns must be in original condition.

Merchandise that has been engraved, altered, sized or worn is non-returnable & non-refundable.

Custom jewelry and/or special orders are non-returnable & non-refundable.